Refund Policy

At Good Side Digital, we are committed to delivering high-quality websites and digital solutions that meet your needs. If you are not satisfied with our services, we offer the following refund policy:

1. Deposits & Upfront Payments

All deposits and upfront payments are non-refundable once work has begun. This covers the time and resources dedicated to your project.

2. Cancellations & Partial Refunds

If you cancel your project before work has started, you may be eligible for a full refund of any payments made.
If you cancel after work has started but before completion, a partial refund may be considered based on the work completed.

3. Completed Projects

Once a website or digital service has been delivered and approved, no refunds will be issued. However, we will make reasonable revisions to ensure your satisfaction.

4. Subscription Services

For ongoing website maintenance or other subscription-based services:

You may cancel at any time, but no refunds will be provided for the current billing cycle.
Services will continue until the end of the paid period.

5. Refund Requests

To request a refund, please contact us at [your email or support contact] with your project details. Refunds are granted at our discretion based on the progress of your project.

6. Exceptions

Refunds will not be granted for:

Change of mind after project approval.
Delays caused by the client (e.g., lack of communication or required content).
Services provided by third-party integrations (e.g., domain registrations, hosting, or external software).

We value your business and strive for complete customer satisfaction. If you have any concerns, please reach out, and we’ll do our best to resolve the issue.